Return & Refund Policy
Thanks for shopping at CPAP Store USA.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. All returns are subject to a 15% restocking fee.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
Do not send returns to us without obtaining authorization first. To request a return authorization, send an email to firstname.lastname@example.org or give us a call at 888-512-7278
Once we receive your item, we will notify you that we have received your returned item. We will also notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for the return shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of and paid shipping will be deducted from your refund.
Contact Us If you have any questions on how to return your item to us.